TRDZ Sports
Last updated: 15 October 2026
At TRDZ Sports, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what personal data we collect, how we use it, who we may share it with and your rights when visiting or purchasing products from our website.
1. Who We Are
TRDZ Sports is an online retailer specialising in sports performance products, including football grip socks.
Our website is operated by:
TRDZ LTD
Company Registration Number: SC829700
Registered in Scotland
Website: https://trdzsports.com
Email: accounts@trdzsports.com
TRDZ LTD is the data controller responsible for personal information collected through this website.
2. Information We Collect
When you visit our website, create an account, contact us or place an order, we may collect the following information:
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Your name
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Email address
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Billing and delivery addresses
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Telephone number, where provided
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Order details and purchase history
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Payment transaction references and payment status
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Account login information, where applicable
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IP address, browser information and device information
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Information submitted through contact forms or customer enquiries
We collect only the information reasonably necessary to operate our website, fulfil orders and provide customer support.
3. How We Use Your Information
We use personal information to:
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Process and fulfil customer orders
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Arrange delivery of purchased products
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Process payments and refunds
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Send order confirmations and delivery updates
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Respond to enquiries and customer service requests
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Manage customer accounts
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Detect fraud and protect website security
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Maintain financial and accounting records
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Comply with legal and regulatory obligations
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Improve our website and services
Where you have provided appropriate consent, we may also send promotional emails or information about TRDZ Sports products.
You can unsubscribe from marketing communications at any time.
4. Our Legal Basis for Processing Data
Under UK data protection legislation, we process personal information using the following legal bases:
Contract: To process purchases, deliver orders and provide requested services.
Legal obligation: To maintain required business, tax and financial records.
Legitimate interests: To protect our website, prevent fraud, respond to customer enquiries and improve our services, where those interests are not overridden by your rights.
Consent: Where required for optional marketing communications, analytics or non-essential cookies.
Where consent is the legal basis, you may withdraw it at any time.
5. WooCommerce and Online Shopping
Our website uses WooCommerce to operate our online store.
When you browse our shop, we may collect information about products viewed, shopping basket contents and your interactions with the checkout.
When you place an order, we collect the information necessary to complete your purchase, including your name, contact details, billing address, delivery address and order details.
We retain relevant order information for customer support, accounting and legal compliance.
6. Payments
Payments made through our website are processed by the payment provider or providers enabled at checkout.
Payment providers may process information necessary to authorise payments, prevent fraud and issue refunds.
TRDZ Sports does not require customers to provide full payment card details directly to our staff.
The handling of payment information by external payment providers is also governed by their respective privacy policies.
7. Delivery and Shipping
To fulfil orders, we may share necessary delivery information with postal services, couriers or fulfilment partners.
This information may include your name, delivery address, contact details and order reference.
We share only the information reasonably required to deliver your purchase.
8. Cookies
Our website uses cookies and similar technologies to operate essential website functions.
These may include cookies used for:
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Remembering shopping basket contents
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Maintaining checkout sessions
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Keeping customers signed in
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Remembering website preferences
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Protecting the website from misuse
WooCommerce may use essential cookies to maintain shopping baskets and checkout functionality.
We may also use optional analytics or marketing cookies where these services are enabled.
Where legally required, we will request your consent before placing non-essential cookies on your device.
You can manage cookies through your browser settings and any cookie preference controls provided on our website.
9. Customer Accounts
If you create an account, we store the information you provide, including your name, email address and relevant account details.
Passwords are stored using secure hashing rather than as readable plain text.
You may be able to review and update your account information through your customer account area.
You can also contact us to request access to, correction of or deletion of eligible personal information.
10. Comments and Uploaded Content
If commenting or customer reviews are enabled, we may collect the information submitted, together with technical information such as IP addresses and browser details for security and spam prevention.
Publicly submitted reviews may display your chosen name and review content.
If you upload images or other content, please avoid including unnecessary personal information or embedded location data.
11. Third-Party Services
Our website may use third-party services for:
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Payment processing
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Delivery and fulfilment
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Website hosting
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Email delivery
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Website security and spam prevention
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Analytics, where enabled
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Accounting and business administration
These providers may process personal information where necessary to deliver their services.
We require personal information to be handled in accordance with applicable data protection requirements.
12. Links and Embedded Content
Our website may contain links to external websites, including social media platforms such as Instagram.
External websites operate their own privacy policies, which we recommend reviewing before providing personal information.
Where third-party content is embedded directly into our website, the provider may collect technical information or use cookies, subject to applicable consent requirements.
13. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Order and transaction records may be retained for up to six years after the relevant accounting period, or longer where required by applicable law or an ongoing legal matter.
Customer account information may be retained while the account remains active, subject to legal retention requirements.
Customer enquiries and other information are retained according to business needs and applicable legal obligations.
Where information is no longer required, we will delete or anonymise it securely.
14. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse and disclosure.
These measures may include encrypted website connections, access controls, software updates and appropriate security protections.
No online service can guarantee absolute security, but we take data protection seriously.
15. Your Data Protection Rights
Under UK data protection law, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of personal information in certain circumstances
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Request restriction of processing
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Object to certain types of processing
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Request transfer of eligible personal information
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Withdraw consent where processing relies on consent
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, contact:
We will normally respond to valid requests within one month, subject to any lawful extensions.
You also have the right to complain to the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk
16. International Data Transfers
Some third-party service providers may process personal information outside the United Kingdom.
Where personal data is transferred internationally, we will take steps to ensure appropriate safeguards are in place as required by UK data protection law.
17. Children’s Privacy
Our website is intended for customers purchasing sports products.
Where a child wishes to purchase products, we recommend that a parent or guardian assists with the purchase.
We do not knowingly collect children’s personal information for unnecessary marketing purposes.
18. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, business operations, service providers or legal requirements.
Any updated policy will be published on this page with a revised date.
19. Contact Us
For questions about this Privacy Policy or how your personal information is handled, contact:
TRDZ Sports
Operated by TRDZ LTD
Email: accounts@trdzsports.com
Website: https://trdzsports.com
Company Registration Number: SC829700
Registered in Scotland